Service Associate

Service Associate

Job Summary of Service Associate:

This position supports all daily store operations with a focus on delivering excellent guest service, supporting merchandising initiatives, and maintaining brand consistency. The role involves both individual responsibilities and team collaboration to create a positive and seamless shopping experience.

Job Duties and Responsibilities of Service Associate:

• Supply exceptional guest service to bolster store revenue and promote customer allegiance.
• Inform and encourage guests to participate in loyalty and credit programs for enhanced engagement.
• Enforce the stipulated requirements for maintaining the store’s appearance, directing product movement, and operational processes.
• Engage with the company’s software, systems, and methodologies to execute daily activities.
• Partner with colleagues to accomplish store goals and uphold a productive work environment.
• Follow through with other duties as designated by store leaders.

Qualifications and Experience of Service Associate:

• Previous experience in a customer service role is preferred.
• Proficiency in verbal communication and interpersonal skills can lead to better understanding and connection with others.
• Having the aptitude to work autonomously and in a team environment to overcome obstacles and complete assignments.
• Highlighting a proactive and detail-driven attitude towards fulfilling guest needs and completing tasks.
• Familiar with using Zebra handheld devices and POS systems with ease.
• Being amenable to working at different hours, including weekdays, evenings, weekends, and holidays.

Benefits of Service Associate:

• Collaborative and team-focused work environment that promotes synergy.
• Employee perks include discounted rates and involvement in company initiatives.
• Chances for personal growth and promotion within the organization.

About Bealls:

Bealls Inc. is a family-owned and operated business that has proudly served its communities since 1915. Through its Bealls and Home Centric stores, Bealls Inc. provides quality merchandise at exceptional value. With a people-first culture, Bealls encourages authenticity, supports work-life balance, and fosters a stable, team-driven environment. Locations span over 20 states, and Bealls Inc. continues to expand its reach and guest impact.